We asked you what connectors you wanted to see next on Silentale…and you told us! Facebook messages was one of the most popular requests.  So…ta da! We’re proud to announce that now you can keep track of all your Facebook messages, as well as the contact details of your Facebook Friends.

We believe Silentale is the first (and only!) place where you can consolidate and archive Facebook messages alongside your emails and tweets, so you can see all of your combined conversations with someone, plus keep them safe for posterity.

The setup is super simple. To add Facebook for the first time, just go to your Connectors settings, click on “Add” next to Facebook under the “Add a Connector” section on the right, and authorise your Facebook account (via Oauth), or just click here to go directly there.

If you’ve already added your Facebook Friends, then simply go to your Connectors settings, click the pencil to edit your Facebook connector in the ‘Manage your Connectors” section, and follow the instructions to include your Facebook messages.

Then go to your Timeline to see your Facebook messages pouring in! Although please allow some time for them to be properly indexed before showing up in your personal archive.

Having Facebook messages aggregated with your other main channels of communication, including emails and Tweets, gives you one place to easily check all your messages without having to visit multiple sites.

You can also view just your Facebook Friends within your People Book, to see all the messages you’ve exchanged across different communication channels.

We hope the addition of Facebook messages will really help demonstrate the power of having one unified view of all your conversations. Let us know what you think, share it with a tweet, and look for other new connectors (poll) coming soon!

Thanks to all our beta users who have taken the time to give us great quality feedback via our surveys, Tweets, support tickets etc. We really appreciate all your suggestions about how to improve Silentale to make it even more useful, and we’re busy working on rolling out the most requested features as fast as we can.

One of your top requests was to automatically present your contacts by categories in the People Book, so that you can view your contacts grouped by how you’re connected to them, as well as see how to reach them. So we’ve reorganized the People Book into 3 columns:

The left column organizes your contacts by the different sources you’ve connected.

“My Contacts” is a consolidated view of your:

• LinkedIn Connections = first-degree connections from your Linkedin account(s)
• Facebook Friends = friends from your Facebook account(s)
• Twitter Contacts = followers, followees and recipients (of @ direct messages and replies) of your twitter account(s)
• Google Contacts = contacts from your Google Contact address book(s)
• Email Recipients  = people to whom you sent a message/reply at least once by email

“Uncategorized” are the people who have sent you a message, but don’t fit in any of the other “My Contacts” categories, mostly “the noise” made up of newsletters, spam, automated or service emails, etc. We split your Email contacts into these 2 categories so you can better find who you’ve actually communicated with.

The middle column lists the contacts in that category, and displays a preview including their name, picture (when available), and small icons that now indicate which contact details have been captured, for instance, their LinkedIn, Facebook, and Twitter profiles as well as email addresses.

And finally, the right colum provides details for a highlighted individual contact, including a digest of their different profiles. You can click on any of the hyperlinked contact details to go directly to their profile page or compose a message. You can also click to see all the archived messages you’ve exchanged with them.

We hope those changes will streamline your use of the People Book. This is just the first step in reorganizing the functionality of the site, including adding filters for messages, so stay tuned for more improvements coming soon!

Our users frequently ask about the speed of messages showing up in Silentale, and request faster updates. In this age of real-time where we expect immediate results, we wanted to explain how Silentale works, and the benefits that provides.

Unlike real-time aggregators which collect messages from different sources and consolidate them right away into a single stream, Silentale takes the time to organize and add value to your conversations. Let me describe, in the very simple words of a marketing mom, how we do this.

New messages and contacts from your different accounts (gmail, twitter, facebook, etc.) are collected and fetched at regular time intervals into the Silentale back-end.

The system processes them, analyzing their source, date, contacts and content (including attachments), to index and display them in your personal account. This is done on a continuous basis, although we give priority to your latest exchanges. But we also go as far back in time as we can for each service, to provide a comprehensive history.

The beauty of indexing all this information, is that it lets Silentale safely store your data in a consolidated, structured archive, so that you can search and cross-reference your messages, contacts and attachments.

It sounds like a pretty simple process but trust me, it’s unbelievably complex and I can’t stop admiring our engineering team for making it so efficient and fluid. Think about how many messages you have, and the work involved to make each word, field, document, picture etc searchable for all of them!

Of course, this takes time and means you may wait a little before seeing your latest tweets in your timeline… But in the meantime, they will be properly linked to your related emails & contacts, indexed and searchable.

So, when you’re asking yourself why the message you exchanged seconds ago is not yet in Silentale, remember the good old rule: “Never let the urgent crowd out the important”.